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How We Protect Your Privacy

Your account information, payment details and gaming history stay secure with us.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS secureYour control, your choices
soju88 login How We Protect Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Questions about how we use your data, or want to request access to your account records? Our support team in Jakarta and across Indonesia is here to help.

Email Support Send privacy requests to our data team. We respond within 48 hours with confirmation of what data we hold on your account.
Live Chat Open your account and head to the bottom-right corner. Chat is available daily, 09:00–23:00 Indonesia time.
Account Settings Visit your profile dashboard to review privacy choices, update contact information and manage marketing preferences directly.
HOW WE WORK

Data Security and Your Account Rights

We encrypt all payment data the moment you enter DANA, OVO, GoPay or QRIS details in our deposit window. Your login credentials are hashed, not stored in plain text.

Encryption Standard

All deposits via DANA, OVO, GoPay and QRIS use AES-256 encryption. Your password is never visible to our support staff.

Cookie Policy

We place login and preference cookies on your device. They expire when you log out. You can clear them anytime from your browser settings.

Data Access Rights

Request a full export of your account data, transactions and play history by emailing support. We deliver it within 15 days.

Account Deletion

Close your account anytime from settings after your final withdrawal clears. We purge your profile 90 days after closure.

Withdrawal Verification

Before paying out to your DANA, OVO, GoPay or QRIS wallet, we confirm your identity and check your account balance matches.

Support Escalation

Privacy concerns go to our data protection officer. Email [email protected] and we escalate within 24 hours.

Frequently Asked About Privacy

We collect your name, email, phone number, date of birth and address to verify your identity. We also store your DANA, OVO, GoPay or QRIS payment details securely during transactions. Device information and IP address are logged for security purposes only.

Deposit and withdrawal records via DANA, OVO, GoPay and QRIS stay in your account dashboard as long as your account is active. We retain transaction data for two years after you close your account to comply with local financial rules.

Yes. Email support with your account ID and request a data export. We compile your transactions, game history, account settings and any communications you sent us and deliver the file within 15 days.

No. Your personal information and payment details are never sold or shared with marketing companies. We only share what's necessary with DANA, OVO, GoPay and QRIS to process your deposit or withdrawal.

Go to your account settings, choose Close Account, and complete your final withdrawal. Your profile is then marked for deletion. We permanently remove all personal data within 90 days after closure.

Use the Forgot Password button on the login page. We'll send a reset link to your registered email. Click it to create a new password. Your account remains locked until you complete the reset.

Yes. We use cookies to keep you logged in, remember your language and table preferences, and track which games you open first. Cookies expire when you log out. You can disable them in your browser settings anytime.